Booking Policy

COMMENTS:

• CHECK-IN AT 14: 00H AND CHECK-OUT AT 12: 00H
• BREAKFAST SERVED FROM 8:00 AM TO 11:00 AM
• 50% PAYMENT ON RESERVATION AND 50% 48 HOURS BEFORE CHECK - IN
• APARTMENT RATES
• SERVICE CHARGE ON EXTRAS ONLY
• RATE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
• WE ACCEPT HOSTS FOR 12 YEARS
• EARLY-CHECK-IN / LATE CHECK-OUT UNDER CONSULTATION.


PLEASE CONSULT OUR CANCELLATION POLICY.

Reservation Policy and Cancellations

Fees:
The prices indicated in the brochures and / or advertising are valid for the periods indicated therein and may vary due to the High Season or some special event, as well as due to the exchange variation or increases authorized by the competent authorities.
Rates include breakfast, taxes and apartment services for 2 people in the double apartment and for 3 in the triple room.

Form of payment:
Minimum payment of 50% of the total amount of the reservation is requested at the time of confirmation of the reservation and the balance 48hs before check in.
All payments can be made by credit card or bank deposit, in a checking account to be designated by the hotel and the proof must be sent to maitei@maitei.com.br, to expedite the identification of the depositor. For card payments, it will be required to fill out the debit authorization form on credit card and to send a copy of the card (double-sided) and a copy of a cardholder's document in which the photo and signature appear, of Sky and Global cards.

Cancellations and or Changes of Reservations:
Requests for cancellations must be sent in writing directly to the hotel reservations department at maitei@maitei.com.br.
Cancellation fees will be charged as shown below:

Low season: (1 March to 19 December, excluding holidays)

• From confirmation of booking up to 15 days prior to check-in date: 10% of total reservation amount.
• From 15 days to 07 days before the check-in date: 50% of the total amount of the reservation.
• From 07 days to the day of check-in, on-the-show and cancellations or changes after check-in: 100% of the total amount of the reservation.

High season and holidays: (from December 20th to February 28th), minus New Year's Eve, Carnival and Holy Week)

• From confirmation of booking up to 30 days prior to check-in date: 10% of total reservation amount.
• From 15 days to 07 days before the check-in date: 50% of the total amount of the reservation.
• From 7 days to the date of check-in, on-the-show, cancellations or changes after check-in: 100% of the reservation amount

Packages: (Carnival, Easter)

- From confirmation of booking up to 30 days before arrival: 10% of the total amount of the reservation.
- From 30 days before arrival up to 15 days before arrival: 50% of the total amount of the reservation.
- From 15 days before entry to the day of entry, no-show: 100% of the total amount of the reservation.

New Year's Eve Package:

- From confirmation of booking up to 120 days before arrival: 10% of the total amount of the reservation.
- From 120 days before arrival up to 60 days before arrival: 50% of the total reservation amount.
- From 60 days before entry to the day of entry, no-show: 100% of the total amount of the reservation.

In case the guest does not show up, 100% of the total amount of the reservation will be charged.

The user can arrange to be replaced by another passenger, under the same conditions, on the same date.

Hotel Maitei
Arraial D 'Ajuda - Porto Seguro - BA
73 3575-3799 / 3877
E-mail: maitei@maitei.com.br
Msn: hotelmaitei@hotmail.com
Website: www.maitei.com.br