(73) 3575-3799/ 3575-3877 das 10H às 22H em Junho

Reservation Policy

COMMENTS:

• CHECK-IN AT 14:00 and CHECK OUT AT 12:00 P.M. 
• BREAKFAST SERVED FROM 8:00 TO 11:00 A.M.
• PAYMENT OF 50% DURING BOOKING AND 50% AT CHECK-IN
• PRICES FOR APARTMENTS
• SERVICE TAX ONLY ON EXTRAS
• SERVICE CHARGE ONLY ON EXTRAS
• RATE SUBJECT TO CHANGE WITHOUT NOTICE
• WE ACCEPT GUESTS FROM 12 YEARS OF AGE
• LATE CHECK-OUT UPON REQUEST.

It is worth stressing that we cannot refund amounts already paid.
PLEASE REFER TO OUR CANCELLATION POLICY.

Cancellation Policy Hotel Maitei:

Low season:

• Cancellation up to 15 days prior to  check-in date: no cost. The amount already
paid will be converted to hotel credit;
• Cancellation or changes within 15 days of check-in:
charge of 50% of the booking value. The remaining amount already paid will be converted to
hotel credit;
• Cancellation or changes within 7 days of check-in, including no-shows, cancellations or
changes after check-in: 100% charge of the reservation.

High season:

• Cancellations 15 days prior to the date of check-in: charge of 10% of
the reservation. The amount already paid will be converted to hotel credit;
• If canceled between 15 days to 7 days before the date of
check-in: charge of 50% of the reservation. The remaining amount already paid will be
converted into hotel credit;
• Cancellation or changes within 7 days of check-in, including no-shows, cancellations or
changes after check-in: 100% charge of the reservation.

Packages (Reveillon, Carnival, Holy Week)

• Cancellations 30 days prior to check-in: charge of 10% of
the reservation. The amount already paid will be converted to hotel credit;
• If canceled from 30 days to 15 days before the date of
check-in: charge of 50% of the reservation. The remaining amount already paid will be
converted into hotel credit;
• Cancellation or changes within than 15 days before the date of check-in, including no-shows, cancellations 
or changes after check-in: 100% charge of the reservation.

OBS.: In cases where the guest is not present, there will be a charge of 100% of the full amount or the amount previously deposited.

The guest can arrange a replacement of the reservation if under the same reservation conditions and on the same date. Credits granted will be valid for one (1) year, not including New Year,
Carnival, holidays and high season.

When a reservation is made and a deposit paid, it automatically and explicitly falls under our cancellation policy. I am sorry for any inconvenience caused. 

Setor de Reservas

Hotel Maitei
Arraial D' Ajuda - Porto Seguro - BA
73 3575-3799 / 3877
E-mail: maitei@maitei.com.br
Msn: hotelmaitei@hotmail.com
Site: www.maitei.com.br

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